Date: 1/Apr/2025​

At Earthing Solutions Private Limited, we are committed to protecting the privacy and security of our users, clients, and visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our mobile app, or interact with us through any of our digital platforms.

1. Information We Collect

We may collect the following types of personal and business-related information:

• Personal Information: Name, email address, phone number, shipping and billing address, company name, designation, and payment information.

• Business Information: Project details, service requirements, quotations, and feedback.

• Technical Information: IP address, device information, browser type, operating system, and usage data via cookies and analytics tools.

2. How We Use Your Information

The information we collect is used for the following purposes:

• To process and fulfill your orders, service requests, and quotations.

• To improve user experience across our platforms.

• To send order updates, service communications, and important notifications.

• To provide customer support and respond to inquiries.

• To comply with legal, regulatory, or contractual obligations.

• To improve our products, services, and content based on user preferences and feedback.

3. Data Security

We implement industry-standard security measures to protect your personal and business data. All sensitive transactions, such as payments, are encrypted and processed through secure gateways. However, while we strive to use commercially acceptable means to protect your data, no method of transmission over the internet is 100% secure.

4. Sharing of Information

We do not sell or trade your personal information. We may share your data only with:

• Service providers or partners who help fulfill your order or service request.

• Logistics or shipping companies for delivery of goods.

• Legal or regulatory authorities when required by law.

All third-party partners are contractually obligated to maintain confidentiality and data protection standards.

5. Cookies and Tracking Technologies

We use cookies and similar tracking tools to enhance site/app functionality, analyze user behavior, and deliver targeted communications. You may choose to disable cookies in your browser, but this may affect certain functionalities.

6. Your Rights & Choices

You have the right to:

• Access or update your personal information

• Request deletion of your data

• Opt out of marketing communications

• Withdraw consent (where applicable)

To exercise your rights, please contact us at info@earthingsolutions.in or call +91-[Insert Number].

7. Third-Party Links

Our website/app may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.

8. Updates to This Policy

We may update this Privacy Policy from time to time. All changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

9. Contact Us

For questions or concerns about this Privacy Policy, please contact:

Earthing Solutions Private Limited
Boring Road, Patna – 800001, Bihar, India
Email: info@earthingsolutions.in